What Am I Trying to Say? : Channel Your Intention --
Sticking Your Neck Out : Muster the Courage for Candor --
Am I Boring You? : Stay Curious, Be Creative --
Do Manners Matter Anymore? : The Strength of Being Gracious and Kind --
Measure Up to the Moment : Take Time to Pause and Prepare --
Can You Hear Me Now? : Perfect Your Pitch --
Hey! Who's Going to Get Credit? : Disarm with Humility, Empower with Truth --
Lighten Up! : Delight with Humor --
Look for Answers in the Rearview Mirror : Reflect and Honor --
Why Is Everybody So Angry? : Seek Harmony.
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