Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette. Business...

"Esquire editor and Entrepreneur etiquette columnist Ross McCammon...provides the advice you really need to be confident and authentic at work, even when you have no idea what's going on...He offers a mix of enlightening and often self-deprecating personal stories about his experience and clear, practical advice on getting the small things right--crucial skills that often go unacknowledged--from shaking a hand to conducting a business meeting in a...

A witty guide to managing a real life wisely in a work-centered world. What do your colleagues, overlords, underlings, clients, and customers have in common? Not knowing how much they annoy you. Not to mention how much you may be annoying them. The route from cubicle to corner office is strewn with etiquette landmines. And now that the boundaries that once cleanly separated work from personal life are blurred, even polite people don't recognize the...

Has the answers you need to survive daily life in the professional environment. Olivers tells you not only how to get the job but also how to keep it by navigating all the intricacies of the modern workplace. Where other etiquette guides evoke images of a stilted and stuffy Victorian tea party, Oliver's witty answers to common questions are both engaging and accessible.

"How To Work A Room is the classic bestselling book on improving communication and socializing skills, and using them to create and leverage connections. This Silver Anniversary Edition is fully revised and updated to include the role of technology and social media in networking, as well as Susan RoAne's proven tips for using digital strategies to your advantage--practical hints for starting conversations and strengthening rapport with strangers....

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios. Become attuned...

"A guide to help business people avoid common faux pas in their contacts with employers, employees, colleagues, clients, and prospects"--Provided by publisher.

"In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98 percent of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: A Nationwide Survey, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year's study...

Make Your Contacts Count is a practical, step-by-step guide for creating, cultivating, and capitalizing on networking relationships and opportunities. Packed with valuable tools, the book offers a field-tested "Hello to Goodbye" system that takes readers from entering a room, to making conversations flow, to following up. Updated from its first edition, the book now includes expanded advice on building social capital at work and in job hunting, as...

Do you dread networking events? Do you feel drained at social gatherings? Do you dislike making small talk? If you identify with these traits of introversion, this book is your saving grace. As the saying goes, our network is our net worth. The foolproof way to grow your business is to go out there and meet people face to face. But who said extroverts get to have it all in business? In fact, introverts often make excellent listeners who have the potential...